1. Purpose of This Service
MyOrtho Concierge ( MOC Marketing LLC, DBA MyorthoConcierge , 4950 South Yosemite Street
Suite F2-342
Greenwood Village CO CO 80111
US) is designed to help you better understand your orthopedic health journey, explore potential treatment options, and connect you with trusted resources and medical professionals. It is not a substitute for medical advice, diagnosis, or treatment. Always consult with a licensed healthcare provider regarding your specific condition.
2. Your Privacy & Data Protection
We treat your personal health information with the highest level of confidentiality and respect.
We comply with all applicable HIPAA regulations and other privacy laws.
Your personal information and medical data will never be sold, rented, or shared with advertisers or third parties without your explicit consent.
The only time your personally identifiable data may be passed to a third party is when you have explicitly chosen to do so (for example, if you request to connect with a clinic or provider).
3. Use of Non-Sensitive & Anonymized Data
To help us provide this service at no cost and make it available to as many people as possible:
We may share anonymized or aggregated data with trusted partners for advertising, analytics, and performance optimization.
This data does not identify you personally and contains no protected health information.
Its purpose is to improve how we reach new users and measure the effectiveness of our educational outreach.
4. Data Storage & Security
Information you submit is stored securely in encrypted systems.
Access is strictly limited to authorized personnel who require it to assist in your care journey.
We use industry-standard safeguards to prevent unauthorized access or disclosure.
5. Use of Information
Your information may be used for:
Providing you with personalized educational content and care pathways.
Helping you organize your medical journey (for example, storing imaging you choose to upload).
Contacting you, with your consent, by email, phone, or SMS (including automated messages) about next steps in your journey.
6. Your Rights
You may request to review, update, or delete your information at any time.
You may withdraw consent for communication or data sharing at any time, without penalty.
We will honor your choices promptly and transparently.
7. Limitations
This service is an educational and organizational tool. It does not guarantee medical outcomes.
Emergency or urgent symptoms (such as sudden loss of bladder or bowel control, severe weakness, or signs of infection) require immediate medical attention and should not be managed through this platform.